Website Privacy Policy

New Mexico Aging & Long-Term Services Department (ALTSD) 

Privacy Policy & Legal Notices 

WHAT INFORMATION DOES ALTSD COLLECT? 

ALTSD collects information when people register on aging.nm.gov, subscribe to our newsletter, or fill out a form. 

When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, or mailing address. You may, however, visit the site(s) anonymously. 

WHAT DOES ALTSD USE COLLECTED INFORMATION FOR? 

Any of the information we collect from site visitors may be used in one of the following ways: 

  • To improve customer service, your information helps us more effectively respond to customer service requests and support needs. 
  • To send periodic emails, when you have requested to receive information regarding from ALTSD by email.  
  • Google Analytics Remarketing and Google Analytics Demographics and Interest Reporting* 
     

*Users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings

HOW DOES ALTSD PROTECT YOUR INFORMATION? 

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or re-access your personal information. 

ALTSD uses an SSL certificate in order to keep user data secure, verify ownership of the website, prevent attackers from creating a fake version of the site, and to gain user trust. 

 

DOES ALTSD USE COOKIES? 

Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser.  This enables the sites or service providers systems to recognize your browser and capture and remember certain information.  

ALTSD uses cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so the department can offer better site experiences and tools in the future. 

For complete information regarding cookies please review the Aging &Long-Term Services Cookie Policy below. 

DOES ALTSD DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES? 

ALTSD does not sell or trade your personal information to outside parties, ALTSD may allow trusted third parties to have access to your personal information so that these Trusted third parties can assist the department in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. ALTSD may also release your information when the department believes its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses. 

WHAT ARE THIRD-PARTY LINKS? 

Occasionally, at the discretion of ALTSD, the department may include or offer third-party products or services on our website. These third parties have separate and independent privacy policies. Therefore, ALTSD has no responsibility or liability for the content and activities of these linked sites. Nonetheless, the department seeks to protect the integrity of its site and welcomes any feedback about them. 

WHAT IS THE ONLINE PRIVACY POLICY?  

This online privacy policy applies only to information collected through the ALTSD website and not to information collected offline. 

YOUR CONSENT 

Please read this policy carefully before using the website. By using the ALTSD site, site visitors consent to the website’s privacy policy..If you do not want to be bound by the terms and conditions of our privacy policy, then you should not access or use this website. 

CHANGES TO PRIVACY POLICY 

Changes to ALTSD’s privacy policy will be posted to this page.  

CONTACT ALTSD 

Call 800-432-2080 with any questions or contact ALTSD in writing, , addressed to  
Webmaster, 2550 Cerrillos Road, Santa Fe, NM 87505.  

SITE USE DISCLAIMER & THIRD-PARTY ORGANIZATIONS 

ALTSD assumes no responsibility for information or links provided by third-party organizations. The department does not verify the accuracy or timeliness of data provided by businesses or websites linked to our websites. The burden is upon the linking organization to provide fair and accurate descriptions of the goods or services they claim to provide. Inclusion of such links is done for the convenience of the user and does not constitute an official endorsement or approval by ALTSD.  A third-party’s content is subject to change over time, and it is the responsibility of the user to inquire to establish, accessibility, appropriateness, or any other matter, which is  beyond ALTSD control. 

 

ALTSD Cookie Policy 

SCOPE 

This website is operated by ALTSD. A New Mexico State Government Agency, located in Santa Fe, New Mexico, USA. This policy describes how and when the department use cookies on its websites, aging.nm.gov, www.aginginnm.org. This policy does not apply to the privacy practices of third-party websites which may be linked to its websites. 

COOKIES 

Cookies are small text files which are downloaded to your browser when you visit a website. Most web pages contain elements from multiple web domains so when you visit sites owned and operated by ALTSD, your browser may receive cookies from several sources. This includes third parties that the department has hired to provide services on its behalf, such as site analytics or ad targeting. 

As described in our Privacy Policy, ALTSD uses cookies and other technologies to ensure visitors to its websites have the best possible experience and to provide targeted advertising. By continuing to visit or use these services, you are agreeing to the use of the cookies and for the purposes we describe in this policy. Some examples are listed below. This list is not meant to be exhaustive but rather illustrative of the types of cookies ALTSD uses and the types of purposes the department uses them for. 

  • Necessary Cookies 
    • These cookies are essential to enabling your use of ALTSD websites and their features. Without these cookies, services ALTSD would provide (such as permitting logging into the service) cannot be provided. 
  • Example Cookie Names: __cfduid, JSESSIONID, CookieConsent 
  • Functionality Cookies 
    • These cookies improve site visitors’ experiences by enabling personalization (like remembering language and region) as well as enabling certain features like tracking progress on our videos and chat support. 
  • Example Cookie Names: __jid, has_js, language 
  • Analytics/Performance Cookies 
    • These cookies help ALTSD learn how well its website and services are performing. The department uses these cookies to understand, improve, and research services available via its websites. 
  • Example Cookie Names: __utma, _ga, jserrors 
  • Targeting or Advertising Cookies 
    • These cookies collect information about the browsing habits associated with your device and are used to make advertising more relevant to you and your interests. 
  • Example Cookie Names: ADKUID, sess, APID 

 

MANAGING AND DELETING COOKIES 

Cookies can be monitored and deleted from your browser. Since browsers create and store cookies, they are also the most direct way to access, manage, and delete cookies. 

Please keep in mind that if you disable all cookies, certain portions of ALTSD’s websites may not work properly since certain necessary cookies and functionality cookies will be disabled. 

RESOURCES AND MORE INFORMATION 

For cookies that track activity in connection with targeted advertising, site visitors can opt-out of third- party cookies on the Digital Advertising Alliance consumer choice page or the Network Advertising Initiative consumer choice page or the European Interactive Digital Advertising Alliance consumer choice page. Other tools offered by third parties can help you see and manage the types of cookies and trackers that you encounter. More information about cookies and cookie management can be found on www.allaboutcookies.org and www.aboutcookies.org.  

 

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