The Long-Term Care Ombudsman Program

The Ombudsmen are here to assist residents of all Long-Term Care Facilities throughout New Mexico.


Do you have questions about any of the following?

  • Concerns about Care
  • Problems with Staff
  • Abuse or Exploitation
  • Food Complaints
  • Lost Laundry or Personal Items
  • Medication Errors
  • Medicaid and Medicare
  • Discharge or Room Changes
  • Lack of Activities
  • Long-Term Care Resources
  • Call Bells not being Answered
  • Neglect or Isolation
  • Resident Rights
  • Billing and Medical Records
  • Care Planning
  • Living Environment and Safety
  • Legal Decision Makers
  • Person-Centered Care

Call an Ombudsman today. Services are free, confidential, and provided statewide.

1-866-451-2901 Statewide

I need help. Where do I start? Call us. 1-800-432-2080

Need help? Click here to call us. 1-800-432-2080

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